FAQs

What Are Your Delivery Times?

For customers based in the UK and Ireland, delivery times for prints will be approximately 3-5 days. For Rest of The World, you can expect to receive your prints within 10-12 days. I send prints carefully packaged against strong plywood sheets which will stay flat and ensure you receive your print in top condition. This applies to loose prints and also to those mounted with backing board and mount (ready to be popped into a frame). 

*DURING THE 2020-21 LOCKDOWNS IN NORTHERN IRELAND, POSTAGE TIMES MAY VARY DUE TO A HIGH PERCENTAGE OF ROYAL MAIL STAFF HAVING TO SELF-ISOLATE. Thanks for your understanding.

Please note: for art commissions I will arrange a delivery time individually; my time is often booked well in advance (as of Jan 2021 I'm booked until end of Spring)

What is your Returns Policy?

I hope you are delighted with your Jill Smyth Art print, but if for any reason you aren't, please return to me within 35 days of your initial order and I will be happy to provide you with a full refund or exchange. Once I receive the returned item/s I will send your refund within 10 business days. The return address will be provided on the back of your package. 

Where Are You Based?

I'm based in the beautiful County Down village of Greyabbey in Northern Ireland where I'm blessed to live right on the edge of Strangford Lough which is a constant source of inspiration.

 

Although it's a tiny village, we're fortunate to have some of the best eateries in the area, a great pub with a beer garden, and Greyabbey is widely known as an antiques hub, so you'll find some wonderful shops selling all manner of wonderful pieces. I also recommend The Old Courthouse which stocks fine art, antiques and vintage & modern textiles, beautiful furniture and more. 

 

The ruins of the old abbey itself are tucked away at the top end of the village and are well worth a visit (bring a picnic!).  

Do You Show Work in Galleries?

Yes. I regularly exhibit in local galleries, group shows etc, and I'm planning a solo exhibition for sometime in 2022. You can find some of my work currently on display through Arts For All, which is a wonderful art hub in Belfast. In addition to the gallery, Arts For All offers art classes and other activities. Find out more at www.arts-for-all.co.uk

How Can I Order an Art Commission?

I prefer to work from digital photographs, so the first step is to send me an email via the Contact Form on this website or directly to jillsmythart@gmail.com

Once I receive the image I can tell you whether I can do the commission or not. Please send an image with the highest resolution you can find; I always tell my clients "a finished art piece will only be as good as the source material". 

The next step is to discuss size and price. The latter is determined by the former. The bigger the painting, the more it will cost, but other factors come into the process too. For example, an urban landscape will probably cost more than a rural one; if there are four or five faces to capture instead of one, that will mean an elevated price range.

 

Once you're happy with the initial discussion we can settle a timeline and agree a completion/delivery date. At that point I will invoice you via PayPal (you don't need to have a PayPal account to complete payment). That's it! 

© 2021 Jill Smyth Art